Managing Software at scale - Dell.com
Description
A software management product for enterprise users.
The problem
Dell’s strategy was to combine the ability to buy hardware and software in one seamless experience, such as a suite of laptops personalised with software to meet any user’s needs, no matter the business they work in. This was a multi-year service design programme involving several disparate platforms, one of which I owned and led the design and delivery of, the software centre.
The software centre allow millions of enterprise users to manage their software and hardware for their teams at scale. They can create and tailor user groups to reflect teams in their respective organisation and assign bespoke product groups to their respective teams, to get companies up and running swiftly.
Outcome
An elegant enterprise SaaS cloud software product used by millions of users and is a very successful revenue generator and is strategically one of Dell’s priority platforms for resilience and growth. (Exact usage to follow)