The Future of Work - Automation Displacement

Automation & Job Displacement — Accenture

As automation and AI began to materially reshape labour markets, Accenture launched a global research programme to better understand the human impact of job displacement, particularly for low-income workers most at risk of being left behind.

I contributed to this work as part of a multidisciplinary team spanning research, design, and strategy, helping explore how people experience the threat of automation and how organisations can design more accessible, trustworthy pathways to reskilling.

The Challenge

This research explored how workers at risk of automation experience job displacement and navigate reskilling opportunities. 

Our Research Goals

The objective was to uncover barriers related to trust, access, and digital literacy that limit engagement with support programmes.

Findings informed the design of more inclusive reskilling pathways across multiple regions.