Custom Dashboards - Crowdstrike

During a contract at CrowdStrike, I led the design of a new dashboard builder to help security teams quickly visualize operational metrics in one place.

The problem

Existing dashboards were rigid and difficult to customize, forcing analysts to export data and build charts offline, consuming up to 40% of their time and delaying insight across teams.

What I delivered

I designed a 0→1 dashboard builder that enabled analysts to assemble configurable, reusable widgets in minutes.

Key design contributions included:

• Intent-based widgets aligned to SOC workflows (e.g., detections, techniques, coverage)

• Drag-and-drop canvas with quick-start templates

• Insight-first terminology and streamlined workflows

• Interaction patterns optimized for high-pressure review contexts

• Scalable, metadata-driven widget system for performance and extensibility

Impact

• 3× faster dashboard creation

• 29% increase in saved dashboards

• Dashboards became the operational source of truth across teams

Analysts reported significantly improved clarity, faster decision-making, and reduced cognitive load.